By Авруцкая Ирина Гарриевна
In the increasingly competitive restaurant industry, success and even survival demand true artistry from professionals. "The Battle for the Guest" by restaurant marketing expert Irina Avrutskaya, is a comprehensive and practical guide to action, offering a roadmap to thrive in today's challenging market.
This book distills thirteen years of professional experience, drawing on the author's work with major international brands like TGI Fridays, Costa Coffee, and Papa John's, as well as consulting experience with dozens of companies across 46 cities in Russia and the CIS. It's a treasure trove of insights and actionable strategies.
This book is ideal for:
This isn't just another theoretical textbook. "The Battle for the Guest" offers practical, real-world advice that you can implement immediately to improve your restaurant's performance. It's a step-by-step guide to building your brand, increasing awareness, and fostering guest loyalty. Think of it as your business plan in book form, providing the tools and strategies you need to win the battle for the guest and achieve lasting success in the restaurant industry.