Store Policies
Transparent policies that keep your shopping experience simple and secure.
Order Policy
- Orders are confirmed within 24 hours and ship with full tracking.
- You may update shipping details until dispatch by contacting support.
- Digital receipts are emailed automatically; VAT invoices available on request.
Returns & Cancellations
- Returns are accepted within 14 days of delivery for unopened items.
- Cancellations are available until the order receives a tracking number.
- Refunds are processed within 3–5 business days after inspection.
Need Assistance?
Our support team is available 7 days a week to help with tracking updates, order changes, or any policy questions.