By Гвоздовская Виолетта Анатольевна
Transform your restaurant's service from ordinary to extraordinary with "How to Love Restaurant Guests: Emotional Service." This comprehensive guide demystifies the art of creating a strong, vibrant, and emotionally resonant service culture, turning hospitality from a mystical concept into a tangible, repeatable system.
This book offers a systematic approach to the entire service cycle, revealing the secrets behind successful Service Design and Service Management techniques. Learn how to cultivate genuine hospitality, build customer-centric teams, and master the art of emotional connection with your guests.
This book is ideal for restaurant owners, managers, supervisors, and anyone involved in creating a positive guest experience. Whether you're a seasoned professional or new to the industry, you'll find valuable insights and actionable strategies to elevate your restaurant's service to the next level.
This isn't just another theoretical guide. "How to Love Restaurant Guests: Emotional Service" is a practical handbook for mastering modern service management techniques. It provides a comprehensive list of service methodologies and a clear program for their implementation. Get ready to transform your restaurant's service culture, increase customer loyalty, and drive revenue growth. Pick it up, read it, and start implementing the changes today!